Respond to the following three discussion questions based on Case Study 4.2 in chapter 4 of Organizational Behavior in Healthcare:
What was the beginning of the problem?
What should Jenny have done?
Finally, using the elements of effective communication, discuss what Dr. Ryan and Barbara Lakes should do now.
“Connecting Strategically with BCBSF’s Employee” states that “there’s nothing like successfully tying communication to achieving results [as one way] to institutionalize communication behaviors.”
Referencing the module readings, evaluate this statement in 600 words.
Respond to the following four discussion questions based on the Case Example on pages 124-125 in Essentials of Management and Leadership in Public Health:
If you are a female, is there a need to act differently when you manage these relationships in an all-male leadership group? Explain your reasoning.
If you are a male, is there a reason for a woman to act differently if she is managing a relationship with you? Explain your reasoning.
Does the fact that Dr. Gerberding expressed her own experience with discrimination make it more or less likely that she did not manage her relationship with the all-male management team well? Explain your reasoning.
Finally, what would be an effective communication plan at this point to address the discontent among the employees?
“Adopting and Implementing a Policy Governance Model” discusses the mergers of two hospitals with different philosophies of governance. Compare the two philosophies of governance. Explain why the CEO suggested starting with the organization’s mission statement as a strategy for eliminating the divide between the two merged boards of directors. What do you believe was the CEO’s rationale behind hiring a process consultant to guide communication within the board of directors and also sending them on a retreatto do so? Identify at least one method of communication implemented by the CEO which helped facilitate the accomplishment of organizational goals. Evaluate the effectiveness of this method.
Respond to the following discussion question based on Case Study
14.6 in chapter 14 of Organizational
Behavior in Healthcare:
If you were a manager in this case, how would you have handled
this situation? Support your response with conflict resolution strategies presented
throughout the module.
Respond to Discussion Question 3 at the end of chapter 5 in Essentials of Management and Leadership in Public Health.
gcu hca615 week 4 discussion dq 1& dq 2 latest 2016 may
Describe the relationship between employee professional
development, organizational change, and organizational goals. Provide an
example to support your description.
“The Bindler-Ball Healthcare Model: A New Paradigm for Health Promotion” discusses a new model for child health nursing. Provide a brief summary of the article and evaluate the merits of the model. If a health care organization decided to implement this model, what types of communication would need to happen to make the implementation a success?
How can quality of care be measured from a patient’s perspective? A health care provider’s perspective? A purchaser’s perspective?
What are the pros and cons of different methods for improving the delivery of care within health care organizations?
“Healthcare Marketing in the 21st Century: Beyond Promotion to Constructing Experiences to Achieve High Performance” discusses customer intelligence as it relates to marketing health care services. What is customer intelligence? How should the health care manager use customer intelligence to strategically create patient experiences? Provide an example to support your response.
In this module, you completed two case studies. Identify the common concept or issue within both of these cases as it relates to marketing.
Support your response by comparing the two cases and discussing elements within both cases that led you to identify the common concept and/or issue.
gcu hca615 week 7 discussion dq 1& dq 2 latest 2016 may
Based upon “Community Involvement in a Major Institutional Master Plan” and your personal experiences and/or prior knowledge, answer the following four questions:
How should Tom Smith and the committee manage this situation?
Should Tom investigate the legality of a city ordinance that dictates the planning process of a state-operated institution? Explain your reasoning.
What could Tom have done differently in the interviewing process to uncover this potential dilemma prior to taking the position?
In the article, Tom asks several questions of himself. Provide answers to these questions for Tom.
Respond to Discussion Questions 3 and 4 at the end of chapter 11 in Essentials of Management and Leadership in Public Health, based upon the case study on page 146.
gcu hca615 week 8 discussion dq 1, dq 2 & dq 3 latest
In what ways can information technology support public health activities? Health care organizational goals? Provide examples for each.
What are the main challenges involved in implementing public health information technology projects? Propose a viable solution to one of these challenges.
Reflect upon the course objectives, readings, assignments, and discussions. In four or five statements, articulate the connection between course concepts and the role of the health care manager.
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