As the new Director of Information Management, you have been tasked with implementing a new clinical information system for pharmacy services at the hospital. The hospital would like to purchase a pharmacy system that will enable physicians to automate orders through Computerized Physician Order Entry (COPE) in hopes of reducing order delays, improving the legibility of orders, streamlining operations, and ultimately improving patient safety by reducing medication errors. In spite of previous efforts, there has been little movement towards the implementation of the COPE, and selecting and putting the COPE into operation are main reasons that you have been hired.
The organization has competent and dedicated hospital leaders who are strongly supportive of the COPE concept, demonstrating a sound commitment to its implementation. There are also physician champions dedicated to implementing the COPE and actively involved in influencing other staff physicians to accept the COPE. These physicians are also ready to facilitate workflow issues involved in using the new system.
This project is comprised of five (5) parts. Refer to the following guidelines, notes, and summaries as you prepare your response. Your Stand-Alone Project responses should be both grammatically and mechanically correct and formatted in the same fashion as the project itself. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your response and document them in a bibliography using SPA style. (300 points) (3 graphical displays, a 15-slide presentation, and an 11–13 page response are required for the combinations of parts A, B, C, D, and E.)
Part A SWOT Analysis (50 points)
You begin your selection and implementation process by calling a project planning meeting. You take scrupulous notes during the meeting. (A copy of your notes is located at the end of these instructions.)
1. Based on the discussion during the meeting, perform a SWOT Analysis to define organizational efforts and needs. Create a SWOT matrix using the matrix format located in Lesson 3.
2. Next, provide a written summary of the SWOT results; be sure to address areas that could pose as risk issues for a successful implementation.
Part B Request for Proposal (50 points)
The hospital requirements and needs were also discussed during the meeting. Your next step will be to create a generic request for proposal (REP) that will be sent to all the vendors. Your REP should consist of the following.
1. Cover Letter
2. Proposal Information
3. A list of questions for vendors. Make sure to include the following topics.
a. Functional Specifications
b. Technical Requirements
c. Implementation Requirements
d. Systems Costs
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